While living at Amber Family, parents are initially observed undertaking basic care tasks for their child. For example, staff will record whether parents can sterilise bottles, change nappies, bathe their child, and provide emotional support and interaction. If the parent can’t initially undertake any of these tasks, our supportive and fully trained staff will help and provide advice and guidance to ensure competence.

Our Key Workers and Support Staff will work alongside parents to develop supported learning and practice. The 13-week placement will provide plenty of opportunities to reflect and learn from previous experiences. This support is gradually reduced to enable parents to demonstrate their commitment to care for their baby and home independently.

Amber Family's dedicated parent and workforce learning and development centre is located within a 5—to 10-minute walk from all of our settings. It features a large conference room with a CTouch screen for external and internal training events, a private counselling room, a sensory room accessible to all families during their placement, and a community room for Family Time and Community Assessments.