If you think Amber Family seems like a good fit for you, please email Lauren@amberfamily.co.uk to request a copy of our application form.
(please note that no CVs will be accepted)
Review of the onboarding process at Amber Family.
How you found the job i.e. was it online, word of mouth etc?
I found out about Amber from a work colleague who was telling me about his wife’s job and how much she loved it. I thought it sounded like an amazing place to work so went home and looked Amber up online, they were recruiting so I applied.
I had in the past I kept looking for vacancies from time to time as it was somewhere I had always thought it would be a role that would be perfect me as I had loved working with children and adults in previous jobs ,but I actually got told Amber Family were looking for new staff by word of mouth and I applied straight away.
I heard about the job from current employees of Amber who had told me how much they enjoyed the job and that it was a family friendly job, which was key to myself with having young children.
How was the interview process?
The interview process was good it was relaxed and friendly not at all like other more formal interviews and I immediately felt at ease. I found it was more like a general chat rather than questions fired at you, which was a good way to get to know each other. There was lots of information given about what the role involved and I felt relaxed enough to ask questions of my own.
Its probably the only time I have ever enjoyed a job interview but I really did enjoy my interview for Amber, Gill and Lauren put me at ease straight away and I liked the fact they gave me the opportunity to ask them questions instead of the other way around, I left my interview feeling like I had been given plenty of information about the role I was applying for.
I found the application form straight-forward to fill out and the interview process was informal but was keen for me to have an understanding of Amber Family and what, as a company their expectations are, Carol and Lauren were reassuring and understanding towards my personal needs.
How did you feel about the shadow shifts?
I enjoyed the shadow shifts, it is a good way of seeing the day to day running of Amber Family, staff were friendly and I felt able to ask lots of questions and I liked the fact I was not thrown in at the deep end and as it was relaxed I took in more information. I always left a shadow shift thinking I was looking forward till the next one I had enjoyed it so much. In the interview it was explained that the shadow shift was not only a good way to see if I would be right for the role but for me to also see if it was something I would like to go forward with too, which was a good way and took the pressure off. Unfortunately, Covid lockdown happened so it took a while to start properly .
I found doing shadow shifts a great experience, it gave me the chance to see first-hand what being a support worker is like on a day to day basis. It was a fantastic taster of the job and gave me the opportunity to make sure it was right for me before committing to the role, at the same time giving Amber the chance to see if I was right for them.
After the interview I received an email a few days later to inform me that I was invited to complete 3 shadow shifts consisting of a 4, 8 & 13 hour shift, working a shift in each of the 3 houses. On arrival of shifts I found the support staff welcoming and approachable, at times it was hard to receive the information needed due to staff having to deal with the parents needs but the staff I worked with on the shadow shifts helped me a lot.
Was the induction done well, or is there anything we could have done better?
The induction was fine the process was straight forward the only thing I would say is I did not get shown the fire safety drill key was, so such a small thing but that was all.
I feel my induction session with Amber was done well. The individual induction folder I was given had all the information I needed about working at Amber, their policies and procedures and training, it even included the latest NHS guidelines. During my induction I got to meet other colleagues who were starting at the same time as me along with several different members of staff who delivered the induction.
I found the induction really helpful, lots and lots of information was provided. I feel that I have found that different setting relay slightly different variations of the information.
How have you found working at Amber so far?
I love my job and as I prefer nights I don’t think I miss out getting to know the families on a day to day basis as I find that the times when its quiet and everyone is a sleep I have the time to sit and talk to a mum one to one in the middle of the night feeding or if they need anything or just a chat so in some ways I get to know them better I suppose.
I absolutely love my job as a support worker for Amber. No shift is ever the same and I love getting to know and supporting the families. I think it’s really lovely working for a company that appreciates and treats their staff well. I look forward to coming to work each shift which is not something I’ve felt for a long time before starting at Amber.
Since working for Amber I have found the staff welcoming and happy to help with queries and support. Amber Family is a lovely place to work whether you have children or not, I have found through the time I have been within the company Lauren to be very accommodating with personal request. The communication process from when requesting an application right through to working shifts has been very helpful and thorough.